Glossary of Sales Terms

P

Penetration

The Marketing Universe, or total available data on a who a product could be sold to is an important part of defining and forecasting how many sales could be made.  'Penetration' in this context refers to the percentage of that Marketing Universe that were sold to for a specific campaign during a specified time period.

Profile

It is not possible to sell a product to everyone on the planet, so when planning sales one must try to define those who are most likely to buy.  The most cost-effective sales campaigns start by building a 'Profile' of potential buyers such as location, sex, age, net worth, etc.  See also Demographics and Target Audience.

Promotion

'Promotions' fall in to the category of Advertising.  A 'Promotion' is a short-term sales tool with the intention of increasing awareness and/or sales of a product within a given time period.  A 'Promotion' is generally used when trying to enter a market or where competition is very strong. There are many forms of promotion, one example is to offer a money back guarantee if not satisfied with the product.

Prospect

In sales, the terms Suspect, Prospect and Customer are used to define the current status of whether a  person or organisation will purchase one's products.  Suspect and Prospect are often rounded up as Prospective Customers or 'Prospects', whilst those who have already bought become Customers.


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Email: stephen@sl-freelance.co.uk
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