Glossary of Sales Terms

M

Mailsort

As with any form of bulk buying, sending large volumes of post at the same time is less expensive than sending such items individually.  During a direct mail campaign, if sending to several thousand targeted prospects, the Post Office offer a discount on postage called 'Mailsort'.

Marketing Collateral

In any sales campaign a prospective customer will require some form of written or possibly pictorial support in regards to the product or service to be purchased - any such items are known as 'Marketing Collateral'.  Such items can include a brochure, a website, a constructed email, a set letter, and so on.

Marketing Mix

First termed by Harvard Professor Neil Burden - 'Marketing Mix' refers to the overall elements that form  what we call a Brand.  These elements are often broken down in to the four 'P' words - Product, Place, Price, and Promotion.

Marketing Universe

The Marketing Universe, or total available data on who a product could be sold to, is an important part of defining and forecasting how many sales could be made.

MPS

In every market place there are checks and balances to try and maintain a good standard of service.  In the direct mail industry, 'MPS' or Mail Preference Service' was set up to allow those who do not wish to receive direct mail the chance to opt out.  In marketing, sending unsolicited post is known as direct mail whilst to some recipients this is termed Junk Mail.  'MPS' has become increasingly important with the growth of environmental concerns over the wasteful use of paper (from trees).

Merge

In relation to Direct Marketing, 'Merge' refers to combining two or more lists or parts of those lists to form a new list.  These lists may then be used for telemarketing, direct mail, or direct email marketing.

Merge And Purge

'Merge and Purge' is the Direct Marketing term for merging two or more lists or parts fo those lists to form a new list - but also to remove duplicates at the same time. These lists may then be used for telemarketing, direct mail, or direct email marketing.

Multibrand Promotion

The aim of a standard promotion, generally focuses on one product or brand - for example an IT company promoting one of their desktop computers.  A 'Multibrand Promotion' is aimed at promoting more than one brand - for example and IT company promoting a desktop computer, a smartphone, a portable music device and a laptop.


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Email: stephen@sl-freelance.co.uk
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